Distance Sales Agreement

This Distance Sales Agreement is applicable to sales transactions conducted electronically between the consumer and the seller and defines the rights and obligations of the parties. This agreement is prepared in accordance with the Law on Consumer Protection No. 6502 and the Regulation on Distance Contracts.

1. Parties

Seller:

The seller is the product/service provider on the date this agreement is concluded. Contact information is available on the website and provided to the consumer.

Buyer (Consumer):

The buyer is the individual who places an order through the seller's website and is a party to this agreement. The buyer accepts this agreement through the contact information provided during the order.

2. Subject of the Agreement

This agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product/service ordered by the buyer from the seller's website. The subject includes the specifications of the product/service ordered by the buyer, the sale price, and payment terms.

3. Product/Service Information

The type and kind, quantity, brand/model, color, and total sales price of the product/service, including all taxes, have been presented to the buyer as per the information provided during the ordering process. This information becomes an integral part of this agreement upon the buyer’s approval of the order.

4. Delivery Terms

4.1. The ordered product will be delivered to the delivery address specified by the buyer. The delivery period shall not exceed 30 days from the date of order confirmation.

4.2. Unless otherwise stated, delivery costs are borne by the buyer. The seller is responsible for ensuring that the product is delivered intact and complete.

5. Payment Terms

The buyer is obliged to pay the full price of the product using the payment method specified during the order. The seller may withhold delivery until the product price is fully paid.

6. Right of Withdrawal

6.1. The buyer has the right to withdraw from the agreement without providing any reason or incurring penalties within 14 days of receiving the product.

6.2. To exercise the right of withdrawal, the buyer must notify the seller in writing within this period. The returned product must be unused and retain its resalable condition.

7. Product Return and Exchange Terms

7.1. The buyer may return the product by exercising the right of withdrawal or if the product is defective. The return process is carried out according to the procedure determined by the seller.

7.2. In the event of a return, the product price will be refunded within 14 days of the product's return using the same payment method used by the buyer.

8. Privacy and Security

The seller keeps the buyer’s personal information confidential and does not share it with third parties. Payment details are used only during the transaction and are not stored.

9. Resolution of Disputes

Consumer Arbitration Committees and Consumer Courts in the seller's jurisdiction shall have authority in resolving any disputes arising from this agreement.

10. Validity

The buyer is deemed to have accepted all terms of this agreement from the moment the order is placed. This agreement becomes effective upon the buyer’s confirmation of the order.

Contact

If you have any questions regarding this agreement, please feel free to contact us.