Upon Receiving Your Product

Before signing the delivery receipt, please check the product’s box for any damage or issues. If there is any damage, shortage, or if the package seal appears tampered with, do not sign any delivery documents. Instead, request that the courier prepares a report and return the package. If you fulfill this requirement, your new products will be sent to you immediately. We are not responsible for the damage or shortage of items claimed to be missing or damaged if the box is accepted in damaged condition. Please report this situation to us in writing at ** or verbally by calling **, along with your contract number as soon as possible.

Our Customer Service

For any questions about your orders or to obtain information about our products, you can reach us from anywhere in Turkey by calling our phone number ***, or you can fill out our contact form to request support.